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No license for domain

Learn which domain names require licenses and which don't, and how to get a license if needed.

You want to export (make changes) in your environment however, you see “No License for Domain”

0-Example

PSP is in a fully featured simulation mode. In other words,

  • you have not purchased a license.
  • or, the directory you are connecting to is not part of your license.
  • or, you have not installed the license

All features are available to you - apart from Export and Device updates using Migration Agent.

You are free to configure and set up PowerSyncPro as much as you like. This gives you the opportunity to run simulations in your environment and review the "what if" reports to confirm that PowerSyncPro is fit for purpose.

All domains (or directories) must be included in the license. To generate or update your license, please provide the following information:

  • FQDN of the AD domain, and all child domains in scope
  • If an Azure tenant, the Microsoft tenant address *.onmicrosoft.com
  • Number of syncing objects in each domain
  • Which features you require? DirSync and/or Migration Agent
  • If you require Migration Agent, we also need to know the number of devices you intend to update.

Licenses are valid for one year. Once a license expires, you will lose access to support and maintenance, and Migration Agent will stop working. Renew your license through your Partner or the PowerSyncPro sales team before it expires to avoid any interruption.

When you want to execute changes (Export) you need to contact your Partner or our sales team.

See this article here for more information:

Licensing and Support of PowerSyncPro 

Review licenses by clicking on Global Settings > Licenses

1-Licenses

In this circumstance no license is listed

2-NoLicense

Click Add to enter the license key you received from your Partner or the PowerSyncPro sales team.

3-AddLicense

Paste your license key into the field provided.

4-PasteLicense

And click save

5-LicenseResult

Once added, the directories you are have purchased are listed, and you can now Export.