US English (US)
GB English (UK)

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Create ticket
English (US)
US English (US)
GB English (UK)
  • Home

Grant consent failed with error: Claim is invalid

How to fix this unique error when adding permissions in Entra

Written by Ethan Robinson

Updated at September 12th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
  • FAQs
  • API Documentation
  • Integrations
  • Migration Agent
  • Directory Synchronisation
  • Remote DC agent
  • Remote Password Sync Agent
  • Install and Configure
  • Support
  • Complex Expressions
+ More

Table of Contents

Content This means: The cause: The fix:

Content

Grant consent failed with error: Claim is invalid: self_service_device_delete does not exist in client application’s RequiredResourceAccess.

This means:

  • The scope or permission called self_service_device_delete is being requested
  • But the application that is being granted this consent doesn’t doesn’t declare this permission in the RequiredResourceAccess configuration.
  • As a result, Entra refuses to grant consent because it is seen as in invalid claim

 

The cause:

When an app requests access to resources it must first:

  1. Declare the permission in the azure API permissions portal
  2. Be granted admin consent for that permission 

 

The fix:

1.Open your Entra ID admin centre -> App Registrations -> select the app that needs consent.

2.Under API permissions select “Add a permission”

3.Select “Microsoft Graph API” then add the self_service_device_delete permission

4.After adding the permission, select “Grant admin consent for MSFT”.

Once done this error should be resolved, if you have added this permission and still getting the same error, waiting 5-10 minutes has resolved the issue for us in past cases.

consent error invalid claim

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Agent Register initial request failed: Machine not in PSP
  • Migration Agent is not starting or registering on a device
  • Clean uninstall of PowerSyncPro Migration Agent

Subscribe to Newsletter

Drop your email in the box below to sign up. We promise to keep our updates relevant and useful – and we’ll never share your details.

PowerSyncPro is the ultimate product for easing the pain and frustration during mergers, acquisitions, divestitures, and consolidations.

Terms & Conditions

  • FAQs
  • Privacy Policy
  • Cookies
  • Anti Slavery Notice

PowerSyncPro

  • Case Studies
  • Contact sales
  • Meet the Team
  • EULA

Get Connected

Room 73, Wrest House, Wrest Park, Silsoe, Bedford, England, MK45 4HR
info@powersyncpro.com

Twitter Youtube Linkedin

Knowledge Base Software powered by Helpjuice

Expand