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Error joining to target domain, error code is 1355

Written by Conrad Murray

Updated at April 18th, 2026

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Error 1355 when joining a computer to Active Directory usually means:

“The specified domain either does not exist or could not be contacted.”

In practical terms, the machine cannot properly find or talk to a domain controller for the target domain.

Common causes are:

  • DNS is wrong
    • client is not using the AD DNS server
    • wrong suffix/search order
    • stale DNS records
  • No network connectivity to the DC
    • routing/VPN issue
    • firewall blocking required ports
  • The domain name was entered incorrectly
    • typo
    • using the wrong FQDN/NetBIOS name
  • The DC cannot be located via DNS SRV records
    • _ldap._tcp.dc._msdcs.domain.com issues
  • Time skew / trust-related connectivity issues
    • less common for 1355, but still possible in some environments
  • Joining across VPN before line-of-sight to the DC exists
domain connection error

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