Migration Agent
Guides and troubleshooting for the Migration Agent.
Agent Deployment & Registration
- Clean uninstallation of the PowerSyncPro Migration Agent via Intune
- Agent fails to register with: A transient HTTP error occurred while contacting PSP server: Error code: InternalServerError
- Agent register initial request failed: Machine not in PSP
- Clean uninstall of PowerSyncPro Migration Agent
- Failed to complete initial register call: Already registered
- Migration Agent is not starting or registering on a device
- PowerSyncPro Migration Agent - Installation methods
Runbooks & Migration Configuration
End-User Experience & Comms
Bulk Enrollment Tokens (BPRT)
- Why is my migrated device saying no for TpmProtected?
- Attempting to generate a Bulk Enrolment Token returns blank browser window
- Bulk Enrollment Token for directory is about to expire
- BPRT package account is the owner workstation in Entra
- Bulk token retrieval failed (AADSTS90092)
- Common Bulk Enrollment Token (BPRT) issues & troubleshooting
- Error creating Bulk Enrolment Token: No flow token provided
Domain Join & Migration Types
Device Management & Security Coexistence
- Migrating Windows Autopilot devices between tenants with PowerSyncPro
- Intune enrollment post-migration: Requirements & troubleshooting
- BitLocker Escrow Failure: Could not back up recovery information to Cloud Domain (0x801C0450)
- BitLocker Escrow Failure: Could not back up recovery information to Active Directory (0x1)
- Setup Migration Agent to reconfigure Azure Information Protection
- Handling SCCM / MECM and co-management during workstation migrations
- Offboarding Windows Defender for Endpoint (MDE) during migration
- PowerSyncPro Migration Agent and EDR / antivirus - Symptoms and resolutions
User Profiles & Sign-In
- Add users as Local Administrators to Entra joined devices
- Browser passwords and favourites / bookmarks
- Office applications or Outlook failing to log in after migration
- Windows Hello for Business (WHfB) considerations during migration
- User profile harvesting
- User choice protection driver (UCPD) causing Explorer or icon flickering issues.
- Repermission of AppX packages
- Entra ID users cannot log on locally after AD-to-entra migration